For plumbers, handymen, mechanics & every trade in between
Your phone, answered while you work.
When you're in the middle of a job you can't always get to the phone, and most people won't leave a voicemail. They just call someone else. Hollerback answers for you, gets the details of the job and emails them to you, so you can call back when you have a minute.
This number goes to a made-up auto shop we use for demos. Call and describe a car problem to hear how it handles it.
Dave's Handyman · Called Tue 11:42 AM · 3 min call
Water-damaged ceiling drywall
Living room ceiling stained and sagging after a bathroom leak upstairs.
⏰ This week: family visiting Saturday
- Plumber fixed the leak Friday
- About a 4×6 ft section
- Also wants the room repainted
- Name
- Linda
- Best time
- Mornings
- Where
- 118 Maple Ct, West Lafayette
How it works
It answers when you can't
If you don't pick up, the call goes to Hollerback. It answers with your business name and knows your hours, what you do, and the towns you cover.
You get an email with the job
About a minute after they hang up, you get their name and number, what they need, where it is and how soon. There's a link to the full call if you want to read it.
It can call them back for you (coming soon)
Reply with a price range and when you're free, and Hollerback will call the customer back with that and set a time.
It asks what you'd ask.
It gets what you'd want to know before calling back: what's wrong, how long it's been going on, whether they've tried anything, the address, and a good time to reach them. If it can't make out an answer, it asks the caller to say it again.
What it won't do
- Quote prices or promise times you didn't give it
- Diagnose problems or tell anyone something is safe
- Pretend to be a person if someone sincerely asks
- Guess at a name or address it didn't hear clearly
Questions
Do I have to change my business number?+
No. You keep your number and set your phone to forward calls you don't answer to your Hollerback number. On most carriers that takes a minute.
Does it sound like a robot?+
Call the demo number and see what you think. If you're listening for it you can tell it's automated, but it's quick and easy to talk to.
What about emergencies?+
If a caller mentions something like a gas smell, water near wiring or brakes giving out, that goes at the top of your email. When it's serious, it tells them to call 911 or the utility company.
Will my customers know it's automated?+
It introduces itself as your business's assistant. If someone asks whether they're talking to a real person, it tells them it's automated and offers to have you call them back.
What does it cost?+
We're working with a few businesses at a discount while we get it right. We'll talk price when we set you up, and there's no contract.
Want it for your business?
We're setting it up for a handful of businesses right now. Leave your info and we'll give you a call.